Refund policy

DMATION WORLD

Effective Date: March 31, 2026   |   Last Updated: March 31, 2026


Refund and Return Policy

1.1 All Sales Are Final

Due to the digital and downloadable nature of the products available on Dmation World, all sales are final. Once a purchase is completed and the asset has been delivered, no returns, exchanges, or refunds will be issued under any ordinary circumstances.

1.2 Technical Exceptions

A refund may only be considered in the event of a verified technical defect originating from Dmation World's own systems that prevents the functional use of the purchased asset. To submit a refund request under this exception:

  • Contact us at info@dmationworld.com within 7 days of purchase.

  • Provide your order ID, a description of the technical issue, and any supporting screenshots or logs.

  • Dmation World will investigate the issue and, at its sole discretion, issue a refund or replacement asset if the defect is confirmed.

Refunds will not be considered for reasons including but not limited to: change of mind, incompatibility with third-party software not disclosed by Dmation World, or user error.